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Contact Us

Days: Tuesday thru Thursday
Hours: 11am to 7pm EST

Common Questions:

  • Where is my order? We are a small company, and work hard to ship orders in a timely manner. When your order ships you will get an email with a tracking code. We ship most orders via USPS and ALWAYS with a tracking code. If there are shipping delays, we try and post such announcements on our social media and site blog. We pack orders on Tues, Wednesday, and Thursday each week.

  • Do you make custom kimono? No, our selection of kimono is typically pre-made vintage.

  • Need an order fast? Check out has rush shipping options to help you meet your needs.

  • There is something wrong with my order, help! Let us know ASAP as to what has gone wrong with your order and we will make it right :)

  • Do you ship internationally? Yes, we offer global shipping. We do not offer FREE international shipping.

  • How long does it take for orders to ship? Most orders are 3 to 7 business days for handling and 2 to 3 days for non-rush shipping. Delays sometimes happen due to our show schedule, and federal holidays that close the postal service. We do not ship on weekends, or federal holidays.

  • How often do you add new Japanese kimono to the online store? Weekly, we try and post 20 new things a week, sometimes even more.

  • Are your kimono authentic? Yes, we only offer authentic kimono, haori, obi, and more sourced directly from Japan.

  • What do you recommend for a first-time kimono? Yukata are great kimono for beginners.

Most of all, thank you for taking the time to shop with us online!

Contact Ohio Kimono

Be certain to read over our 'Common Questions' on this page :)

Thanks for contacting us! Please give us 2 to 3 business days to respond to you :)

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